Category Archives: Guest Comments

We were checking out before breakfast, so Carmen gave us some cinnamon rolls fresh out of the oven for us to take on the road. That is the best customer service we have ever had at any resort. Carmen went … Continue reading →

From the Front Desk to Housekeeping to Maintenance. They all treated me like royalty and made me feel at home. Submitted by: The Sweda Family, Kingsbury Crossing

All of the team was very nice, cordial and professional. Our stay here was beyond expectations. The area was beautiful and the service was great. Submitted by: The Lewis Family, Kingsbury Crossing

Everyone from the front desk to housekeeping and maintenance has been pleasant and helpful. They made sure my stay was enjoyable. We especially appreciated the people who insisted on helping me move “stuff” from our car to the suite when … Continue reading →

We love this resort and the team, which are all top notch. Submitted by:  The Asbury Family, Kingsbury Crossing  

Alma at the Front Desk: She remembered our names and suite number. Alma always had a smile. As for the rest of the team, they always had a smile and greeted us. Thank you!Submitted b y: The Munsen Family, Kingsbury … Continue reading →

Please tell!

The place looks great! Love the improvements and the staff is great. It will be a place our kids will continue to visit in the future years ahead. Keep up the good work. Owners at The Lodge at Kingsbury Crossing.

What a transformation!!! I have not been up there for 3 years. My son has been up every year and he always says how great it is. I really like the kitchen make over. Owner at The Lodge at Kingsbury … Continue reading →

Very polite and informative on all my questions on Exchanges. All employees were very polite. Guest at Kingsbury Crossing