Category Archives: Guest Comments

Smiling and Courteous.

We locked ourselves out of the suite at 11:00 pm. Yvonne came from her home to make us new card keys. She was smiling and courteous the whole time. Submitted by: The Rowen Family, Kingsbury Crossing

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Yvonne

Yvonne at the Front Desk: She was so helpful in recommending places to visit and always greeted us with a smile. She is an amazing person representing your resort. Submitted by: The Vanderree Family, Kingsbury Crossing

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Cinnamon rolls fresh out of the oven!

We were checking out before breakfast, so Carmen gave us some cinnamon rolls fresh out of the oven for us to take on the road. That is the best customer service we have ever had at any resort. Carmen went … Continue reading

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Front Desk to Housekeeping to Maintenance

From the Front Desk to Housekeeping to Maintenance. They all treated me like royalty and made me feel at home. Submitted by: The Sweda Family, Kingsbury Crossing

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Beyond Expectations!

All of the team was very nice, cordial and professional. Our stay here was beyond expectations. The area was beautiful and the service was great. Submitted by: The Lewis Family, Kingsbury Crossing

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Pleasant and Helpful.

Everyone from the front desk to housekeeping and maintenance has been pleasant and helpful. They made sure my stay was enjoyable. We especially appreciated the people who insisted on helping me move “stuff” from our car to the suite when … Continue reading

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top notch

We love this resort and the team, which are all top notch. Submitted by:  The Asbury Family, Kingsbury Crossing  

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Alma

Alma at the Front Desk: She remembered our names and suite number. Alma always had a smile. As for the rest of the team, they always had a smile and greeted us. Thank you!Submitted b y: The Munsen Family, Kingsbury … Continue reading

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We value your opinion. What did you think about your recent stay with us?

Please tell!

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Love the Improvements

The place looks great! Love the improvements and the staff is great. It will be a place our kids will continue to visit in the future years ahead. Keep up the good work. Owners at The Lodge at Kingsbury Crossing.

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